H-2A / H-2B General Updates

Applicants are advised that movement in H-2A and H-2B matters may be affected by factors outside of our direct control, including employer-side processing, U.S. Department of Labor and USCIS timelines, visa cap limitations, embassy scheduling, final allocations, and other related government stages.

Please note that being in the pool for placement does not mean that a fixed travel date, embassy date, or final placement outcome can be guaranteed. Each matter moves according to the stage reached, employer readiness, allocation availability, and applicable government processing timelines.

Only updates issued directly by our office or published on this website should be treated as official. Third-party messages, advisories, or other information not issued by us directly should not be relied upon as confirmed status updates.

Applicant Contact Process

Step 1 – Live Chat Support
Use the website chat to speak with a live customer support agent between 1:00 p.m. and 4:00 p.m., Monday to Friday.
Customer service channels are closed on weekends and holidays.

Step 2 – Request Callback
If further review is required, a ticket may be created and the applicant may be directed to use the Request Callback button located at the bottom of the website page.

Callbacks are not automatic and will be scheduled on a case-by-case basis, depending on the nature and priority of the matter. Where necessary, a callback or meeting may then be arranged with a member of the Case Management Team.

The general support email also remains available for communication through the usual channels.

This page will be updated periodically and whenever there is a material development. For further details, please review our website policies, procedures, and FAQs.